1. Introduction

Welcome to the True Vibe sole proprietorship for services website (www.true-vibe.eu). Respecting your privacy and protecting your personal data are our priorities. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website.

2. Personal data we collect

We collect personal data from users who visit our website, contact us via the contact form or e-mail, and when using our services. The data we may collect include:

Full name
E-mail address
Telephone number
Other information the user voluntarily shares when contacting us

Users can always refuse to provide personal data, though this may prevent them from using certain services on the site.

3. How we use the collected information

We use the collected data solely for the following purposes:

To improve customer service
To process enquiries and provide the requested information
To communicate with users by email or phone regarding their enquiries
To administer and improve the website’s functionality

4. How we protect your data

We take technical and organisational measures to ensure your personal data are protected against unauthorised access, alteration, disclosure, or destruction. Your data are safeguarded and accessible only to authorised personnel.

5. Sharing your personal data

True Vibe does not sell, rent, or otherwise share users’ personal data with third parties, except when necessary to provide services (e.g., to comply with legal obligations or with your consent).

6. Your rights

As a user you have the right to:

To request access to your personal data
To correct inaccurate data
To request deletion of data when it is no longer needed
To object to data processing or request restriction of processing
To withdraw consent for data processing (when processing is based on consent)

To exercise your rights, contact us at info@true-vibe.eu.

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy. When we do, the updated date will be shown at the bottom of this page. We recommend that you review this page regularly to stay informed about how we protect your data.

8. Your consent

By using this website, you consent to this Privacy Policy.

9. Cookies

Our website uses cookies to enhance the user experience. Cookies help us analyse site usage and optimise its functionality. You can manage cookie settings through your browser.

10. Links to other websites

Our website may contain links to external sites. True Vibe is not responsible for the privacy practices of other websites and we recommend you familiarise yourself with their terms of use.

11. Contacting us

If you have any questions regarding this Privacy Policy, you can contact us at:

True Vibe, sole proprietorship for services
Owner: Toni Vuleta
Address: Kliška ulica 3, 10000 Zagreb, Croatia
OIB: 01931225354
Phone: +385 99 768 5988
Email: info@true-vibe.eu